“I don’t know where to start. There will never be words enough to show the appreciation I have for Fred and his team at Burnett Regional Funeral Services. Losing your mother is absolutely the worst time in your life. Fortunately, I knew exactly what my Mum wanted for her funeral and burial. But … throw COVID-19 into the mix and there’s a whole new world of restrictions. Fred helped us navigate daily changes to what the ceremony could and would look like. If it is at all possible, the service that Fred help deliver was more perfect than we could imagine. And more importantly, was perfect for my Mum – it was her to a tee! Fred, ever accommodating, kind and considerate. An all round nice guy, with a great sense of humour. And the whole time he was helping my family deal with grief and loss, he was dealing with his own wife’s hospitalisation.” Alana